Negotiating and Influencing Skills

October 17, 2009

I ran an Introduction to Negotiating Skills course this week at East Sussex County Council. The group was great and worked hard throughout the day. I promised to let them have the PowerPoint slides for the day, so here they are negskillswithtemplate

 The day was very active and full of exercises and chances to reflect on matters which directly affected the group on the workplace. However, as one participant pointed out, it was a little light on theory.

 To make up for this, I’m posting some links here which I hope will help.

 As I mentioned my Observations, Requirement and Requests model was based on Marshall Rosenberg’s Non-Violent Communications model of which more of here.

 The NLP rapport skills tips are well described here. A pretty thorough description of objectives-setting in negotiations can be found here, although you’ll note that we used different terms to denote what the author calls “most favoured position” and “limit”

 Hope that helps!

 Phil

Posted by Philip Jones | Filed Under Workplace Dynamics 

Comments

No Comments Yet.

Got something to say?





Dealing with Conflict

Unhappy workplace relationships interfere with your ability to get things done. With facilitated team building and management support, I help you to re-build and create effective and harmonious teams.

Take a look at how I work

Team Learning

Your greatest assets are your staff. With team learning sessions I can help you access untapped resources. Help your people find their motivation and use these to deliver more for the business.

Find out more

Organisational Support

I blend in with your processes as an independent mediator, trainer, coach or team dynamics specialist to give you a fresh-thinking and practical approach to building the teams you need.

find out more