I was brought up in South Wales, Trade Unionism was of second nature, I worked in the coal mining industry and was involved in the miners strike. Employment rights were very important to me and indeed still are.

I do wonder about the way that some people behave at work though.

I was recently coaching an owner of a small business who was struggling with some startling behaviour from a colleague who, whilst reasonably competent, was some traits which most of us would find, well, a bit much.

My job was to help my client develop the communication flexibility to allow him to speak to her in such a way as to be acceptable and understandable for her. I was impressed in his commitment to giving her the best service possible as an employer, whilst protecting his own business.

One poor employee shouldn’t impact on employment law. I also don’t think that asking people to take responsibility for themselves at work, labels me with that old title – class traitor…

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