Managing Difficult People
February 12, 2012I recently had the pleasure to address the HR Digital Media Group in Brighton, all HR specialists from new media across the Brighton and Hove Area. They asked me to make available a copy of my slides and here they are – I hope that they are of use.
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Recent Posts
- Things To Do Before, Or Instead Of, Mediation
- Difficult Conversations – Bringing the Knowledge Together
- Learning From This Experience
- “Abuse” and Other Labels
- Positions and Needs – Using Respectful Inquiry
- Using Your Body
- Keeping Yourself Safe
- Zero Sum Game – We All Win
- Managing the Environment
- Managing Thoughts About Ourselves
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